“CCI Help Desk, How May We Help You?”
Are you staying current with the latest trends in IT services? Right now, the hottest trend is leveraging remote support for all your computer needs. Why wait for a technician to come to your Nashville business location when you can simply reach out to a dedicated help desk and receive immediate support?
For over five years, CCI (Computer and Communications Innovations) has been at the forefront of this movement, providing comprehensive IT support through our Help Desk. We've successfully managed the IT needs of a large company with over 150 employees and ten locations across the nation. Given this success, we're excited to introduce Computer and Communications Innovations' new and improved Help Desk service, specifically tailored to meet the demands of our valued clients in Nashville.
Contacting CCI's new Help Desk is simple and efficient:
Phone Support: Call our Help Desk at 615-928-2438 to speak with one of our skilled computer experts. Our team is available to assist you.
Online Contact: Visit our Contact Portal, complete the form, and expect a prompt response from a member of the CCI Help Desk Team.
Email Support: Send an email to help@cciustn.com, and we'll address your IT needs accordingly.
We understand that IT issues don't always stick to a 9-to-5 schedule. While our standard hours are from 7:00 am to 5:00 pm, our team is known for going the extra mile. In numerous cases, we've provided assistance after hours and during weekends, so don't hesitate to contact us anytime you need support.
But here's the real value: You don't have to wait until a problem surfaces to contact the CCI Help Desk. We encourage companies in Nashville to be proactive. Our remote support team can proactively assess your systems for potential issues like viruses and malware. By addressing these concerns before they lead to downtime, we can save your company potentially thousands of dollars.
Now, let's talk about pricing. We offer flexibility to suit your unique needs. You can access our services on an as-needed basis for a reasonable hourly fee. Many of our clients in Nashville have chosen to keep us on a monthly retainer, which provides a cost-effective solution. With this option, you are guaranteed a set number of hours each month to address your IT requirements.
Whether you opt for hourly support or a monthly retainer, rest assured that you're making a proactive choice to safeguard your IT infrastructure. The expert computer professionals at Computer and Communications Innovations' Help Desk Team in Middle Tennessee are here to support you every step of the way.
Don't wait for IT issues to impact your business. Contact us today, and let us have your back. Your proactive approach to IT management begins here, with CCI.